FAQs
Your questions answered!
General
What is Imagine Me Stories?
Imagine Me Stories is a monthly subscription box which delivers 2/3 top quality black children's books to your door each month suitable for ages 0-12 plus empowering activities !
How much is it?
Imagine Me Stories cost just £19.99 a month for a month to month subscription (plus flat rate UK shipping of £3/month). Subscriptions of 3 months or longer are discounted at £18.99 a month so the longer you subscribe the more you save!
Our packages are very cost effective and you will save more than sourcing and buying the books individually.
What age ranges/reading levels do you cater for?
We cater to children aged 0-12 and we have three categories of subscriptions for our books:
1. Tiny Conquerors Box (0-3 years)
Bright and colourful picture books for babies and toddlers!
2. Early Achievers Box (4-8 years)
Engaging picture books with a fun storyline for budding readers!
3. Big Dreamers Box (9-12 years)
Inspiring books for confident readers!
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We have included examples of books to expect in the product images for each of the categories, however our reading categories are just a guide and if you feel the books are too advanced/not advanced enough for your child's reading level you can switch at anytime.
Activities- Our activity sheets are not categorised by age and will include a generic selection of fun activities that children of a variety of ages can enjoy.
What if I already have one or more of the books?
First of all, well done on being such an avid buyer of black children's books! Unfortunately, because we plan our boxes months ahead of shipping them, we’re generally unable to control this dilemma. If you receive a book in our box you already have, we suggest gifting a copy to a child who you believe will appreciate it.
If you have a particularly extensive library and this is of serious concern to you, please do drop us a line at hello@imaginemestories.com before subscribing and we will do our best to see if we can make a special arrangement although this cannot be guaranteed.
Shipping
When will I get my box?
Our boxes ship around the 26th of each month and the cut off date is the 21st of the month. So if you subscribe anytime from the 22nd of January to the 21st of February, your box will ship around 26 February and so on.
UK shipping takes 3-5 days for delivery. International delivery can take between 7-15 days.
How much is shipping?
We charge a flat rate of £3 for UK shipping. Shipping to other countries is £8 to the EU, £10 to the US and £12 to the rest of the world. Please note that the customer is liable for any custom duties that may occur.
Billing
When will I be billed?
First orders are billed immediately, and subsequently you will be billed on the 2nd of each following month or every three/six/twelve months for multiple month subscriptions.
Can I cancel my order/subscriptions?
Of course! You can cancel or pause your subscription renewal at any time before your next renewal (next billing date). If you would like to cancel your automatic payments, please notify us before your next payment goes out on the 2nd of your renewal month. You can do this from your customer portal or by emailing us at hello@imaginemestories.com.
Please note cancellations are for future boxes only, and not for the boxes already paid for (1, 3, 6 or 12 depending on your subscription plan).
Refunds
May I return my subscription items for a refund?
Unfortunately, being a small business we are unable to offer refunds or returns for Imagine Me Stories subscriptions as our stock is purchased on a final sale basis. We are also unable to part refund multiple month subscriptions although you can cancel your renewal at any time.
Gifts
Can I order an Imagine Me Stories subscription as a gift?
You definitely can!
All you need to do is tick 'this box is a gift' on the order page and then you'll be prompted to enter the recipients shipping address.We will ship the box to them on the next scheduled shipment date. You will not be charged after the last shipment and the recipient can resubscribe if they choose to.
Business/Author Enquiries
If I'm a business wanting to partner with Imagine Me Stories, how can I get in touch?
Thank you for your interest in working with us! Please email us at hello@imaginemestories.com with information about your services and products, along with a brief pitch explaining why we might be suitable for a partnership. Please use ‘Business Inquiry’ or 'Author Inquiry' as the email subject line, and if able, please send us a sample of the items, books or services you’d like to promote with us. Also, keep in mind that we are unable to respond to every email we receive. We’ll try to reach back within a few days of you sending us an email if we’re interested in partnering!